Every official feels comfortable with their municipality’s record keeping system, compliance with record retention schedules, ability to conduct a investigation and inter office filing system. But what happens when you open the mail one day, find a lawsuit has been filed against you and don’t quite know how to respond. Your attorney wants all of your files regarding the matter, but you can’t find them. And you haven’t even begun an investigation. Take this course to find out how to avoid this situation. This course will explain all the steps municipal officials must take to ensure readiness of litigation to help you put forth your best defense.